Virtually 11 million customers have suffered a broadband blackout lasting greater than 3 hours over the past yr, with Nottingham named Britain’s “outage capital”.
The common UK family misplaced a complete of just about two days of web time because of lack of carrier, energy cuts and upkeep, figures display.
Houses hit through outages in Nottingham recorded a complete of 9.2m hours with out broadband, which equates to a median annual lack of 70 hours or virtually 3 complete days, consistent with a record from the application comparability web page Uswitch.com.
Southampton and Manchester have been the next-worst hit places.
Nottingham, with a inhabitants of 337,000, replaces Edinburgh in 2021 and Bristol in 2020 because the worst town for broadband outages.
Throughout the United Kingdom as a complete, properties that skilled broadband supplier outages have been offline for a median of nineteen hours within the yr to fourteen June, the record mentioned. When further elements that reason the web to head down are added – together with a median of eleven.5 hours of energy cuts, 5 hours of cable injury and virtually 10 hours of regimen repairs – the everyday UK house used to be offline for almost 45 hours or virtually two days.
Outages brought about problems for far off and versatile employees working from house, with 16% of the ones affected pronouncing their paintings were affected at an estimated price to the economic system virtually £1.3bn.
Fifty-one % of the ones surveyed mentioned that they had labored a minimum of sooner or later a month from house, clocking up a complete of greater than 25m misplaced paintings hours for his or her employers over the last yr – identical to greater than 1m misplaced days.
“Misfiring house broadband can briefly transform an enormous annoyance, for the reason that video calls have transform very important for plenty of far off employees,” mentioned Ernest Doku, a broadband professional at Uswitch.
“Many families who took out a broadband deal all over lockdown within the January gross sales remaining yr will now be achieving the top in their contract. It’s the easiest time to buy round.”